Welcome to the Terms of Service (these “Terms”) for the website https://fabrika.build (the “Website”), the @fabrika Telegram bot, the personal AI agents that we operate for you as Telegram bots (each, an “Agent”) and the Fabrika mini app within Telegram (the “App”), operated by Need L.L.C-FZ, a limited liability company registered in the Meydan Free Zone, Dubai, United Arab Emirates (license No. 2647085.01), operating as Fabrika AI (“Company”, “we”, “us”, “our”). The Website, the Agents, the App and any content, tools, features and functionality offered on or through them are collectively referred to as the “Services”.
These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing or using the Services, you agree to these Terms. If you do not understand or agree to these Terms, please do not use the Services. For purposes of these Terms, “you” and “your” means you as the user of the Services.
Table of contents
- Who may use the services
- Your account
- Using the services
- Paid services
- Privacy policy and acceptable use
- Rights we grant you
- Ownership
- Third party services and materials
- Disclaimers, limitations of liability and indemnification
- Governing law and dispute resolution
- Additional provisions
1. Who may use the services
You must be 18 years of age or older and have a Telegram account to use the Services. By using the Services, you represent and warrant that you meet these requirements.
2. Your account
Your account with the Services is linked to your Telegram account. You are responsible for maintaining the security of your Telegram account and for activity in the Services through your account. You may not allow anyone else to use your account. You must promptly notify us at support@fabrika.build if you suspect that your account has been compromised or used without authorization.
When you create an Agent, Telegram creates a bot for it in your Telegram account and we operate that bot on your behalf to provide the Agent. If you delete the Agent or your access to the Services ends, we will stop operating the bot. You may delete the bot in Telegram.
3. Using the services
Inputs, outputs and actions
The Services provide a personal assistant powered by artificial intelligence technologies (“AI”). Your Agent is an AI system and not a human. As part of the Services, you may provide or make available to us prompts, messages, files, instructions and other materials and data (“Input”), and the Services will use AI to generate responses, files and other materials based on your Input (“Output”) or take actions on your behalf, such as opening websites, filling in forms, signing in to accounts or creating calendar events (“Actions”). Inputs and Outputs are collectively referred to in these Terms as “Materials”.
Input
By submitting or making available any Input through the Services, you represent that (i) you have obtained all rights, licenses, consents and permissions necessary to submit such Input and to allow us to use it in connection with the Services, and (ii) your Input and its use in connection with the Services, including to generate Output or take Actions, will not violate any third party’s rights, any third party’s terms and conditions or applicable law.
Connected services
The Services may interact with third-party websites, applications and services on your behalf, including services you connect, such as Google Calendar, and websites for which you store logins in the App (each, a “Connected Service”). You authorize the Services to access and interact with Connected Services on your behalf and to take Actions on them in accordance with your instructions. Data obtained by the Services from Connected Services is considered your Input. You are solely responsible for ensuring that interactions with each Connected Service on your behalf are permitted under the terms and conditions that apply to your use of that Connected Service.
Actions
You authorize the Services to take Actions on your behalf in response to your Input. When the Services take an Action on a Connected Service on your behalf, including to make a purchase, you agree that (i) the Services merely facilitate your interaction with that Connected Service; (ii) we are not the buyer or seller or otherwise a party to any transaction, and any purchase is made by you and is subject to the Connected Service provider’s terms and conditions, including its pricing, cancellation and refund policies; and (iii) disputes regarding any such transaction are between you and the applicable Connected Service provider. Agreements or commitments entered into on your behalf through Actions you instruct are binding on you as if entered into by you directly.
Materials
The Company does not claim any ownership of your Materials; the Company and its licensors own and will continue to own the Services and all technologies used to generate Output and take Actions. Due to the nature of AI, Output may not be unique, and other users may receive output that is similar or identical to yours. You grant us a non-exclusive, worldwide, royalty-free license to host, store, process and transmit your Materials solely to provide, maintain and secure the Services, as described in our Privacy Policy. We do not use your Materials to train AI models.
Responsibilities and acknowledgment of risks
The Services are not error-free and may generate Output containing incorrect or incomplete information or make errors in Actions. Please be careful when using the Services to take Actions, as Actions may not always be reversible, and verify the accuracy of any Output before relying on it. You are responsible for your Input and for Actions taken and Output used on your instructions, including their financial, contractual and legal consequences, except to the extent caused by our breach of these Terms. You represent and warrant that you have all necessary rights and authority to instruct the Services to take Actions on your behalf and to use any account credentials or other access methods you provide to the Services.
We may implement safeguards, confirmation requirements or other controls on certain Actions, and we may decline to take an Action that we reasonably believe is unlawful, unsafe or in violation of these Terms. We do not guarantee that such safeguards will prevent unintended or erroneous Actions, or that any Action will be completed.
4. Paid services
Certain features of the Services may require payment of fees. The Services are currently offered free of charge, subject to usage limits. If you purchase a paid plan, you agree to pay the applicable fees and taxes shown to you before purchase, and you authorize us or our payment processor, which may include Telegram, to charge your payment method for such amounts. Paid plans renew automatically at the end of each billing period until cancelled. You may cancel at any time, and cancellation will take effect at the end of the current billing period. We may change our fees by giving you at least 30 days’ notice, and any change will apply from your next billing period. Except to the extent required by applicable law, all payments are non-refundable.
5. Privacy policy and acceptable use
Privacy policy
Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy located at https://fabrika.build/privacy.
Acceptable use
You may not use the Services, or instruct the Services, to:
- violate any applicable law or the rights of others, including privacy and intellectual property rights;
- create, store or distribute child sexual abuse material, or sexual content involving any person without their consent;
- harass, threaten, defame, impersonate or deceive any person, or engage in fraud;
- send spam or other unsolicited messages;
- gain unauthorized access to any account, system or data;
- introduce malware or use the computing resources of the Services for attacks, cryptocurrency mining or other abusive purposes;
- create, use or distribute Output in a fraudulent or misleading way, including by representing that Output is entirely human generated;
- violate the terms of OpenRouter or the usage policies of the AI models made available through it.
6. Rights we grant you
Right to use the services
We permit you to use the Services for your personal use only, provided that you comply with these Terms. Your access to the Services may be interrupted from time to time, including for maintenance, updates or repairs.
Restrictions on your use of the services
Unless applicable law prohibits these restrictions or you have our written permission, you may not: (a) copy, modify, distribute, sell or lease any part of the Services; (b) decompile, reverse engineer or attempt to extract the source code of the Services; (c) access or use the Services in any manner that could disable, overburden or impair the Services or interfere with any other party’s use of the Services; (d) circumvent any technical measures, usage limits or safety features of the Services; (e) access the Services by automated means, except through the features we provide; (f) use Output to develop AI models that compete with the Services; or (g) resell or share access to the Services.
Beta offerings
The Services are currently offered on an early access basis, and we may make certain features available on a test or beta basis (“Beta Offerings”). Beta Offerings are provided on an “as is” basis, may contain errors or defects, may be subject to usage limits and may be changed or discontinued at any time.
7. Ownership
Ownership of the services
The Services, including their text, graphics, logos and software, are protected by copyright, trademark and other intellectual property laws. The Company and its licensors own all right, title and interest in and to the Services, other than your Materials. The Company’s name, logo and related names, designs and slogans are trademarks of the Company. Other names and logos that appear on the Services are the property of their respective owners.
Feedback
We welcome feedback, comments and suggestions about the Services (“Feedback”). You grant us a perpetual, irrevocable, worldwide, royalty-free license to use and disclose Feedback for any purpose without compensation to you.
Usage data
The Services may generate diagnostic, technical or other usage data relating to how you interact with the Services (“Usage Data”). We may use Usage Data in de-identified or aggregated form to provide, operate and improve the Services.
8. Third party services and materials
The Services rely on Telegram and include or interact with third-party services and materials, such as AI models, Google services and third-party websites (“Third Party Materials”). The Company is not responsible for Third Party Materials, and your access to and use of Third Party Materials may be governed by additional terms of their providers, which you agree to comply with. Your use of Telegram is governed by Telegram’s terms of service and privacy policy. If Telegram restricts access to your account or to our bots, we may be unable to provide the Services.
9. Disclaimers, limitations of liability and indemnification
Disclaimers
Your access to and use of the Services, including Actions taken through the Services and your use of any Output, are at your own risk. To the maximum extent permitted by applicable law, the Services, Output and Actions are provided on an “as is” and “as available” basis, and the Company disclaims all warranties and conditions, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. The Company does not warrant that the Services will be uninterrupted, secure or error-free, that any Output will be accurate or complete, or that any Action will achieve a particular result. You should not rely on the Services for medical, legal, financial or other professional advice. Nothing in these Terms creates a fiduciary, employment, partnership or similar relationship between you and the Company.
Limitations of liability
To the maximum extent permitted by applicable law, the Company will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunity, arising out of or related to the Services or these Terms, however caused. The Company’s total liability for all claims arising out of or related to the Services or these Terms will not exceed the greater of one hundred US dollars (USD 100) or the amounts you paid to the Company for the Services in the twelve (12) months preceding the event giving rise to the claim.
The laws of certain jurisdictions do not allow some of the disclaimers, exclusions or limitations set out above. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, willful misconduct or death or personal injury caused by negligence, or affects any rights you have as a consumer under the mandatory laws of the country where you live.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company from and against any claims, losses, liabilities and expenses, including reasonable legal fees, arising out of your breach of these Terms or applicable law or your violation of the rights of any third party.
10. Governing law and dispute resolution
Informal process first
You and the Company agree that, in the event of any dispute, either party will first contact the other party and make a good faith effort to resolve the dispute informally, allowing the receiving party 30 days to respond, before initiating any court proceedings.
Governing law and venue
These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without regard to conflict of laws rules. Subject to the informal process above, the courts of Dubai will have jurisdiction over any dispute arising out of or relating to these Terms or the Services. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country where those laws allow.
11. Additional provisions
Changes to the services
We may change the content, features and other services provided as part of the Services from time to time, and we do not guarantee that any particular content, feature or service will always be available.
Updating these terms
We may modify these Terms from time to time, in which case we will update the “Last revised” date at the top of these Terms. If we make material changes, we will notify you through the Services before the changes take effect. If you do not agree to the modified Terms, you must stop using the Services and may cancel any paid plan before the changes take effect. Your continued use of the Services after the changes take effect constitutes your acceptance of the modified Terms.
Termination
You may stop using the Services and delete your Agents at any time. We may suspend or terminate your access to the Services if you breach these Terms, if your use of the Services creates a risk to other users, the Services or the Company, or if required by law. Where reasonable, we will notify you in advance. We may discontinue the Services with reasonable notice. Upon termination, pending Actions may be cancelled, and your information will be handled as described in our Privacy Policy. All sections which by their nature should survive termination will survive.
Export controls and sanctions
You represent that you are not subject to sanctions imposed by the United Nations, the United Arab Emirates or other applicable authorities, and you agree not to use the Services in violation of applicable export control or sanctions laws.
Miscellaneous
These Terms constitute the entire agreement between you and the Company with respect to the Services. If any provision of these Terms is held unlawful, void or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions. These Terms may be assigned by the Company to a successor to its business but may not be assigned by you without the Company’s prior written consent. No waiver of any breach will be deemed a waiver of any other breach. The section headings are for reference only. These Terms are written in English, and the English version prevails unless applicable law requires otherwise.
How to contact us
You may contact us regarding the Services or these Terms at support@fabrika.build or write to us at Need L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.